Privacy Policy

Your privacy is respected by us. EZMATIC strives to guarantee your privacy as well as possible and will treat the information you provide to us confidentially. When processing personal data, we observe the applicable laws and regulations in the field of privacy. In this privacy and cookie statement we inform you about how we handle your data.

Categories of personal data
By using the website and the services available on it, you leave certain information with us. This also happens at our store or showroom in the context of drawing up quotations and executing orders. This can be personal or company data. We only store and use the personal data that is provided directly by you or of which it is clear that it is provided to us for processing.

Depending on the service you use, we may collect the following data:
* Company details
* Name and address details
* Sex
* Email addresses
* Phone numbers
* Information regarding your request for quotation or orders placed
* Name of your bank
* Payment details
* Time of your possible appointment
We only use anonymous data for statistical purposes such as Google Analytics.

Basis for data processing
We may only lawfully process your personal data if we do so on the basis of a legal basis. We process your personal data because this is necessary for the performance of the agreement between you and us, as laid down in Article 6 paragraph 1 sub b of the General Data Processing Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our clients about current events or changes to our services. This basis is laid down in Article 6 paragraph 1 sub f of the GDPR.

Purposes of data processing
The personal data collected by us is used for the following purposes:
* Creating your account to register as a client
* Logging into your possible account
* keeping track of your order file
* Scheduling an appointment
* Keeping track of preferences indicated by you
* Improving our services
* performing other services requested by you

Provision of your personal data to third parties
In principle, we only provide your personal data to third parties if you have given permission for this yourself. Data is provided without your consent if this is necessary to be able to perform the agreement between you and us or if a legal obligation prescribes us to do so.

Retention periods
We will not store your data longer than is necessary for the purposes described in this privacy and cookie statement, unless this is necessary on the basis of a legal obligation. Payment details are kept for a minimum of 7 years as it is fiscally required to keep the accounts.

Security measures
We have taken appropriate measures to protect your data as well as possible.
* Within EZMATIC we have drawn up and implemented a privacy policy
* We back up every day
* We have up-to-date software with licenses
* We have a service contract with a recognized IT company
* We have a burglar alarm system that is forwarded to an alarm center, which controls a recognized security company with a fast response time in the event of an alarm

References to third party websites (via hyperlinks)
To serve you better, we have included references to third party websites on our websites. We would like to point out that when you visit these websites, the conditions from the privacy statements of these third parties apply. We recommend that you read the privacy statements of these websites before continuing to use them.

The use of cookies
We do not use cookies for the functioning of our websites.
You can adjust the settings regarding the use of cookies in your browser if desired. You can also manually delete cookies. You can read this in the manual of your browser.

Your rights
When you have provided us with personal data, you have various rights that you can exercise. You have the right to inspect, rectify and delete your data. You can also request us to transfer your data to you or another party or to limit data processing. You are also free to object to the processing of your data. You can also revoke your consent to data processing at any time. You can make your request known to us by contacting us by telephone using our telephone number which is on this website. We aim to respond to your request within 14 working days.

Complaint to the Dutch Data Protection Authority
In the unlikely event that you are not satisfied with the way in which we handle your data, you can submit a complaint to the Personal Data Authority. http://autoriteitpersoonsgegevens.nl/nl/zelf-doen/privacyrechten/klacht-over-use-personal data

Changes to this privacy and cookie statement
We reserve the right to adjust this privacy and cookie statement. These changes will be announced via our practice website. We therefore recommend that you consult this statement regularly, so that you are kept informed of any changes.

Our contact information
Do you have any questions or comments after reading this privacy and cookie statement? Then you can contact us about this via the contact details as stated at the bottom of the website.

Harm Martens
Data protection officer EZMATIC